Privacy Policy

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone and some of the cookies installed on your device.

As you browse our website, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to our website, and how you interact with our website. We refer to this information as Device Information.

We collect Device Information using the following technologies:

Cookies: Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit www.allaboutcookies.org.

Log Files: Log files track actions occurring on our website and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

Tags, Pixels and Web Beacons: These are electronic files used to collect information about how you browse and interact with our website.

When you make or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address and phone number. We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How Reflexgame Uses Your Personal Information

We use the Order Information we collect to process and fulfil orders placed through our website, including processing payments, arranging shipping, and providing invoices and order confirmations.

We also use this information to:

• Communicate with you.

• Screen orders for potential risks and fraud.

• Provide information and marketing about our products or services, in accordance with your preferences.

We use Device Information to help identify potential risks and fraud, particularly through your IP address, and to improve and optimise our website.

This may include analysing how customers browse and interact with our website and measuring the effectiveness of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above.

For example, we use Shopify to operate our online store and Google Analytics to understand how customers use our website.

We may also share your Personal Information when required to comply with applicable laws, regulations, legal requests or government orders, or to protect our legal rights.

Targeted Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be relevant to you.

You can opt out of targeted advertising through platforms such as Facebook's advertising settings or other available opt-out services.

Do Not Track

Please note that we do not alter our website's data collection and usage practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a resident of Europe, you have the right to request access to the Personal Information we hold about you and to ask for your information to be corrected, updated or deleted.

If you would like to exercise these rights, please contact us by email at:

[Insert Reflexgame customer support email address]

If you are a resident of Europe, please note that we process your information to fulfil contracts we may have with you, such as when you place an order, or to pursue our legitimate business interests.

Please also note that your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through our website, we retain your Order Information unless and until you ask us to delete it, except where we are legally required to retain certain information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or other operational reasons.

Age Restrictions

Our website is not intended for individuals under the age of 18.

Contact Us

If you have any questions about this Privacy Policy, would like to learn more about how we handle your Personal Information, or wish to make a complaint, please contact us at:

Supportreflexgame@gmail.com